
At least not in the way most people think of Salesforce licenses. I’m sure there’s a lawyer somewhere that will correct me on the technicalities.
There’s been some confusion circulating about Salesforce “ending free NPSP licenses.” I want to clarify what’s actually changed, because the framing matters — especially for nonprofits trying to make informed technology decisions.
First, a key technical point: There is no such thing as an “NPSP license.” There never has been. NPSP (Nonprofit Success Pack) is a free, open-source set of managed packages that installs on top of Sales Cloud. As Salesforce’s Trailhead documentation states, “NPSP uses Sales Cloud Enterprise Edition licenses.” The packages themselves are free to install and always have been.
What Salesforce actually announced — a couple of years ago — was end of innovation for NPSP, meaning it will be maintained but won’t receive significant new features. That’s worth knowing, but it’s not new news.
The recent change is more narrow than the headlines suggest. When nonprofits apply for donated licenses through the Power of Us Program, they used to be able to select a trial org template that came with NPSP pre-installed and configured. That template option has been removed. The donated licenses now default to Agentforce Nonprofit (Salesforce’s rebranded Nonprofit Cloud).
But here’s the thing — if you still want to use NPSP, you can. You apply for your Sales Cloud licenses, and then install the NPSP packages yourself through install.salesforce.org. It’s a single step. There are some differences in configuration steps, but they’re not substantial AFAIK. The code is and remains open source on GitHub.
This isn’t a post about whether you should or shouldn’t use NPSP. Salesforce is clearly investing in Agentforce Nonprofit as the future, and that’s a legitimate strategic direction. But nonprofits deserve to make that decision based on accurate information — not on the misconception that something was “taken away” that was never a separate product to begin with.
Facts first, then strategy.